According
to industry surveys, 81% of telecommunications users have found billing
errors in the past five (5) years and 41% of those errors were in amounts
between $10,000 and $1,000,000. These errors are the result of increasingly
complicated services and tariffs and decades old vendor billing systems.
Historically, CRA's clients have collected over $500,000 in refunds
and millions of dollars in long term cost savings as a direct result
of our auditing services. CRA's audits are comprehensive and implement
strict client approval procedures to ensure all claims are fully validated
and accepted by the client prior to any action that potentially affects
service.