Communications Research Associates (CRA) is a professional consulting firm specializing in private telecommunications network and systems integration solutions.
At CRA we focus on the practical applications of telecommunications technology within the context of our client's operating needs, financial priorities, and management objectives. Since we do not represent any equipment manufacturers or service providers, we are able to provide objective recommendations that are in the best interest of our clients.
With our comprehensive range of services and industry expertise, we can help your business optimize its telecommunications capabilities.

As telecommunications services become more sophisticated, more extensive, and more diverse, our customers are seeking straightforward, cost-effective solutions to achieve their goals through the efficient use of existing and near-term technologies. Time-proven techniques and experience enable CRA to provide a broad perspective and results-oriented approach that's necessary to design and implement an individualized, integrated solution for all of your telephone system, computer network and voice messaging needs. CRA's knowledgeable staff has the operational and technical skills to coordinate and manage the complex logistics of deploying multi-vendor fully integrated systems and services.

Improvements in telecommunications operations and systems can frequently increase revenues, productivity and your customer service efforts. In addition, national studies have shown that utilizing consultants to foster a truly competitive vendor environment can result in a 15 to 25 percent cost savings. Our in-depth knowledge and experience not only enables us to identify savings opportunities but also allows us to provide a customized solution giving you maximum effectiveness, efficiency, reliability and user satisfaction.